Refund Policy uses the Refund Policy to make sure that all the customers are satisfied with their purchases. You must read and agree to the terms of the Refund Policy in the “Terms and Conditions of Membership” section before joining our website.

Our system features a no-refund policy unless there occurs a certain error in the operation of our website or if the payment method that you use becomes subject to fraud. You should contact our customer support if you’re not satisfied with our services. To claim a refund, you should necessarily provide your reasons for a refund along with the copy of your registration details that you receive once you join our website. If you possess any valid evidence of the unauthorized activity or fraudulent charges, you should attach such information to your request. In both cases, the representatives of our customer support team will get back to you within 48 hours.

You can get in touch with our customer support team at this address:

Sono RC LP
16/5 West Pilton Rise, 
EH4 4UQ, 
United Kingdom